If your credit card has expired, you should be able to login to your account page and update the credit card following the steps below.
However If you re trying to update your credit card and receive the following error then this means you subscription is no longer valid, possibly due to numerous failed payments, so please email billing@designalive.com to reactivate your subscription after which you will be able to update your card.
Please login to your account page and view your payments. Click on view.
You will see the following:
if you have more than one subscription (course) then please check off to Update the credit card for all my subscriptions
Please do not delete your first card before you have added your new cc details. You will then be able to delete the other card.
For any further assistance, please open a billing ticket or email billing@designalive.com .