Tuition Fees

• Registering for a course incurs a $150 non refundable registration fee – regardless of whether you actually start the course. Please do not register unless you are committed to joining the course.
• In the unlikely event that we do not offer the course you have chosen, for example – if the course fails to reach minimum registration or if the course has reached maximum capacity then the $150 will be refunded.
• When you complete your enrolment at the start of each academic year, you accept responsibility for paying your tuition fees in full and other related course costs such as software purchase etc.
• Tuition must be set up before the start of the course.
• Although we allow the option to pay in installments, these monthly payments are simply there to make it financially easier and are not connected to the progress of the course.
• In the event a student wants to leave the course mid way, the installment payments are still due until the tuition has been paid in full.
• There are no refunds offered for self-paced courses once you have logged in and received access to the course regardless if payment is being made in instalments or as a one payment.
• Withdrawal from a course is allowed up to the second week of class or second class, and requests must be made in writing to zippy@designalive.com explaining the reason for withdrawal. If Design Alive does not receive withdrawal in writing, the student forfeits his/ her right to a refund.
• Any refund requests from payments made more than 180 days earlier may incur a $50 admin fee as we will have to refund it to a bank and not via credit card.
• If, for any reason, the student chooses to leave the course at any point during the year after the second week of classes, the full tuition is due and there is no entitlement to a reimbursement of funds.
• In the event of any disagreement, all matters will be decided by a Beis Din (Jewish Court).

Privacy and course access

• Since all students are learning in their own location, not in the presence of a teacher, only registered students may be present in the room where the course is taking place. Under the terms of agreement of the course it is understood that only the person registered will be allowed to view the class. It is forbidden for other people to be present during classes.
• No student may reveal their student name and password or allow anyone else access to the online school. We reserve the right to limit access to the online school if any student is in breach of this. 
• All class recordings, classwork and homework assignments are the property of Design Alive. No materials may be copied, reproduced, distributed, republished, transferred, sold, used to create derivative works, performed, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written consent of Design Alive.
• All downloads (recordings and assignment material) must be deleted from your computer within 12 months of completing the course and may not be shown or given to anyone else.

Homeworks

• Homework is not optional but obligatory. They are assigned to allow you to practice and review what was done in class. Failure to do homework often results in insufficient practice and a lack of understanding of topics that can greatly impact your knowledge and performance. If a teacher sees that homework is not completed, she may refuse to answer questions on that topic if she feels it is the lack of homework practice that has resulted in not understanding.
• Most courses require a decent time commitment outside class times. If you are unsure about the intensity of the projected workload please contact the Design Alive office for advice.
• All self paced courses have a deadline to ensure you work consistently and make progress towards course completion 
• Any student who does not complete her final project in compliance with the project deadline at the end of the course, may have to make a private paid arrangement with the teacher to get feedback and grading after the class/course. The teacher is not obligated to provide unlimited or prolonged support for course projects.
• Late grading fees of $50 are charged for students who are late and want work graded after the course is over. If a student needs feedback and to do her course past the deadline then please read the T&C of self paced students below.

Live classes

By registering for the live classes you agree to the following:

• You are obligated to attend all classes. Should you require being absent, you must notify your teacher ahead of class. You must catch up on the class material by listening to the class recordings before the next class. Students may not email questions to the instructor/tutor until they have watched the recording for the class they missed and completed the appropriate homework assignments.
• Some parts of the program are very intense, so if you miss classes on a regular basis, you may not fully understand the course and this may result in failing the course.
• If you need to step out of class for whatever reason, you must chat with the teacher to let her know that you will be leaving. The teacher will then know not to direct a question to you or try not to review your work until you return. If you miss your review then the teacher will not be obligated to review your work again and you will have to listen to the review via the recording.
• If you leave the session with no intention of returning then you must log out of class and let the teacher know that you are leaving. (Teachers often stay on after class thinking that a student has remained in class to ask a question only to realise the student is logged in but is not there.)
• If your work is being reviewed you must turn your webcam on. No excuses technical or otherwise. Webex can help sort out most tech issues.
• All students must ensure their microphones and speakers (or headsets) are working at all times.
• No babies may be seated on student’s laps during class… nor may kids be present in the room… as it disturbs both your concentration and your fellow students should you need to speak during class.
• All work that needs to be reviewed during class must be received or uploaded prior to the start of the class. Work that is sent during class may not be reviewed unless specifically asked for by the teacher.

Deadline and Extensions

We’re happy to support you in completing your course beyond the official course deadline. We want to see you reach your goals! In order to do so, we need you to be aware of and follow the guidelines below to ensure a smooth and productive continuation:

• Extensions to courses are applied from the course expiry date on a month-by-month basis. Unfortunately, they cannot be paused or spread out sporadically with gaps between months.The reason for this is rooted in the importance of consistent learning.
• When there are significant gaps in studying, students often find it challenging to recall previously covered material. This can lead to slower progress, as time must be spent revisiting concepts and skills that were already taught. Additionally, this creates added work for your teacher, who must re-explain material that has been forgotten. Consistent study not only benefits your retention and understanding but also ensures a smoother, more productive learning experience overall.

Extension Policy:

• Any student who does not complete her course within the deadline may pay for an extension using the following link. https://designalive.com/product-category/extension-fees/ (see extension fees below)
• Monthly extensions must be consecutive from your course’s expiry date (with a one-time 4 week leeway from initial course expiry date) and one cannot pick and choose which months to extend.
• You may extend up to a maximum of 6 months from course expiry.
• After 6 months, the course is considered inactive, and a rejoining fee is required.

Rejoin Option:

• The  rejoin option is available for up to 6 months after your course expiry date.
• A rejoin fee grants you 6 additional months to complete your course.
• Each course has a different rejoin fee so please see https://designalive.com/product-category/extension-fees/
• No further extensions can be purchased after rejoining.
• Grading and feedback will resume from the point you left off, starting with the last assignment you completed.
• Catch-Up Required: Before resuming, you may need to review the most recently viewed classes and homework assignments to refresh your knowledge. This helps you get back on track and make the most of the remaining course.

 Freezing Option (for Extenuating Circumstances):

• In cases such as engagement, wedding, birth, or bereavement, we allow a one-time course freeze for up to 6 months.
• Freezing requests must be approved prior to purchase by emailing zippy@designalive.com
• During this period, you will not have access to the course.
• A freezing fee of $50 applies to pause and later reactivate your course access.

We are always happy to jump on a call to discuss extenuating circumstances.

Deadlines for self paced courses from start date are as follows:

• Graphic Fundamentals: 12 months
• An single graphics program:  6 months
• Graphic Empower: 18 months
• Fastrack Graphics Fundamentals: 9 months
• Fastrack Graphics Empower: 9 months
• Digital Illustration 12 months 
• Motion Academy: 18 months
• Interior Design and Construction: 18 months 
• Space planning: 22 months
• AutoCad: 12 months
• Revit: 12 months

Extension Fees

• The teacher is not obligated to provide unlimited or prolonged support for course projects but we do welcome you to join the JDF to get ongoing support from the Design Alive community.
• Extension fees: $25 per month for Graphics Fundamentals, Fastrack Fundamentals, AutoCad, Revit, Motion, Digital illustration
• Extension fees $50 per month: Interior design and Graphic Empower: 
• Moving from a live course to a self paced course: $200 fee for Graphics Fundamentals, AutoCad, Revit, Motion
• Moving from a live course to a self paced course: $500 fee for Graphic Empower
• Moving from a live course to a self paced course: $500 to $1200 fee for Interior Design (see additional screening form completed after registration)
• Moving from Empower cohort course to a self paced Empower $200 fee for Graphic Empower